Frequently Asked Questions
Everything you need to know about your favorite pickleball gear.
How do I choose the right paddle weight?
Selecting the right weight depends on your play style. Lighter paddles (7.3 - 7.8 oz) offer more control and faster hand speed at the kitchen, while heavier paddles (8.3 oz+) provide more power and stability on drives.
What is the shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while expedited options are available at checkout.
Do you offer a warranty on Engage paddles?
Yes, all our paddles come with a limited manufacturer's warranty against defects. Please register your paddle on our website within 14 days of purchase to activate your coverage.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return authorization.
Can I demo a paddle before purchasing?
We have a dedicated Demo Program that allows you to test specific models for a small fee. This ensures you find the perfect match for your skill level before making a full investment.
Are your paddles USAPA approved?
Yes, all Engage Pickleball paddles are tested and approved by the USAPA for sanctioned tournament play, ensuring they meet all professional standards for surface friction and deflection.